Without objectivity and persuasive power, it was difficult.
Q What was your first impression of “Yugamiru”?
Q Did you have any problems or issues before introducing “Yugamiru”?
I thought that the report of “Yugamiru” is very good in terms of persuasiveness with the patient.
“From insurance treatment to free medical treatment” is one big theme.
Q Did you expected these results after introducing “Yugamiru”?
However, it is not the end after evaluating the attitude by posting a report, the comment power beyond that becomes important.
Q What kind of tool is likely to be a trigger to free medical examination?
It is easy to cross-sell for various treatments and it tends to become the entrance of free medical treatment.
Q What is the reason why you decided to introduce “Yugamiru” as a solution for your troubles?
“Yugamiru” is not only “static analysis” but also “dynamic analysis”, so you can tell standing, sitting, walking, etc. in a nice way. Introducing cross-sell for various treatments was a big factor.
Q What has changed since the introduction of “Yugamiru”?
Depending on the cross-selling proposal from the beginning, it will spread in various directions. “How to distinguish” is one tool as to how to enter in the sales process.
Q What exactly is cross-selling?
Because these situations comes up really often, we have to explain to the customer in a new way.
As we explain to the customers, we can cross-sell to “We have this kind of treatment”.
Q Did you have any effect or environmental change after introduction?
Perhaps the biggest challenge for the future of “Yugamiru” might be follow-up, for the person who purchased it.
I think an after-sales service called “how to connect next” will become very important.
It took 14 months (1 year and 2 months) to get back my investment in “Yugamiru”.
Q Have you felt a problem with the introduction of “Yugamiru”?
Although it can be recovered sufficiently with some time, I think that there are many people who think “that’s true”.
Q How long did it take to recover the investment?
In fact, we are cross-selling from “Yugamiru”, so we have been able to recover more quickly, but we suggest that you introduce cross-sell methods in seminars etc.
Q Do you still want to continue using “Yugamiru“?
Afterwards, I am glad when I give some advices, the posture evaluation can support me.
For example, showing to the customer with a tablet such as iPad
Jiyugaoka Conditioning Center
Supports good conditioning of everyone through low back pain / shoulder stiffness, sports injury, postpartum postpartum balance adjustment, posture measurement, massage, body training, face massage, beauty needle and so on.
1-17-13 Jiyugaoka, Meguro-ku, Tokyo Dumi Sakakibara 1F
TEL : 03-5726-3208
FAX : 03-5726-3208
info@jiyugaoka-c-c.com
URL: http://jiyugaoka-c-c.com
About the author：
After studying medical image processing at the University of Tokyo, science master degree course, he joined Goldman and Sachs, then engaged in IT and research. After founding Gsport in 2000, He is involved in many R&D and commercialization of posture and exercise measurement evaluation technology.
Social medie, contact：LinkedIn facebook